To prepare for your first session
1) Read and complete the intake and consent forms (see link in email):
A) The intake form is confidential and securely stored in your file in my file management system, Jane App. Your completed intake form provides me with information about you that helps me assess whether I'm the right person to help and that helps us focus and use our time efficiently when we meet. It's best to complete the form in one sitting since it cannot be saved until it's submitted.
B) The consent forms explain:
2) Download and create an account for Zoom. At our session time I will email you a link to allow you to join our online meeting room. All appointment times are Mountain Time.
A) The intake form is confidential and securely stored in your file in my file management system, Jane App. Your completed intake form provides me with information about you that helps me assess whether I'm the right person to help and that helps us focus and use our time efficiently when we meet. It's best to complete the form in one sitting since it cannot be saved until it's submitted.
B) The consent forms explain:
- What to expect in therapy
- Important information about your privacy and confidentiality
- My cancellation policy
- The risks and benefits of online therapy
2) Download and create an account for Zoom. At our session time I will email you a link to allow you to join our online meeting room. All appointment times are Mountain Time.
Contacting me between sessions
You can contact me at 780.604.8003 or natsumi@mindbright.ca
You may call Monday - Friday, 8 AM - 7 PM Mountain Time
Please don't use any other number, email, or form to contact me because there may be a delay in receiving your message. Please do not text me at this number.
You may call Monday - Friday, 8 AM - 7 PM Mountain Time
Please don't use any other number, email, or form to contact me because there may be a delay in receiving your message. Please do not text me at this number.
Cancelling and rescheduling appointments
To cancel or reschedule please let me by calling 780.604.8003 or emailing natsumi@mindbright.ca
The full session fee is charged for cancellations with less than 48 hours notice and missed appointments, whatever the reason for the cancellation. Insurance plans do not reimburse for sessions that are not attended. After two consecutive cancelled appointments or if appointments are repeatedly cancelled I may recommend that we stop therapy for the time being.
The full session fee is charged for cancellations with less than 48 hours notice and missed appointments, whatever the reason for the cancellation. Insurance plans do not reimburse for sessions that are not attended. After two consecutive cancelled appointments or if appointments are repeatedly cancelled I may recommend that we stop therapy for the time being.
Payment
Sessions are 50 minutes and the 240 dollar fee is due at the end of each session. It is payable by e-transfer or credit card.