Thank you for booking an online appointment!
To prepare for your first online session
1) Fill out the online intake form at your earliest convenience if you have not done so already. I will send you an email link to this form if you are a new client.
This form is confidential and securely stored in your file. It provides me with basic information about you that will help me assess whether I'm the right person to help and will help us focus and use our time efficiently when we meet.
2) Download and carefully read the following forms: 1) The therapy consent form and 2) The telepsychology consent form
Please let me know if you have any questions about these forms and indicate whether or not you consent. If you consent, please sign the forms and return them to me by email before our session (a clear cell phone photo of each page works fine).
These forms are important because they explain:
3) Download and create an account for Zoom. Zoom is the platform we will use for our sessions. Shortly before or at the time of our session I will email you a link to allow you to join our online meeting room.
This form is confidential and securely stored in your file. It provides me with basic information about you that will help me assess whether I'm the right person to help and will help us focus and use our time efficiently when we meet.
2) Download and carefully read the following forms: 1) The therapy consent form and 2) The telepsychology consent form
Please let me know if you have any questions about these forms and indicate whether or not you consent. If you consent, please sign the forms and return them to me by email before our session (a clear cell phone photo of each page works fine).
These forms are important because they explain:
- What to expect in therapy and the basic principles of our work together
- Information regarding your privacy and confidentiality
- My cancellation policy
- Some of the risks and limitations of online therapy
3) Download and create an account for Zoom. Zoom is the platform we will use for our sessions. Shortly before or at the time of our session I will email you a link to allow you to join our online meeting room.
How to contact me between sessions
You can contact me at 780.604.8003 or natsumi@mindbright.ca
You may call Monday - Friday, 8 AM - 7 PM Mountain Standard Time (MST)
Please don't use any other number, email, or form to contact me because there may be a delay in receiving your message. Please do not text me at this number.
You may call Monday - Friday, 8 AM - 7 PM Mountain Standard Time (MST)
Please don't use any other number, email, or form to contact me because there may be a delay in receiving your message. Please do not text me at this number.
Cancelling, rescheduling, missed appointments
If you need to cancel or reschedule please let me know as soon as possible by calling 780.604.8003 or emailing natsumi@mindbright.ca
I appreciate when cancellations are made with as much notice as possible because it allows me time to offer your session to someone else.
The full session fee is charged for cancellations with less than 24 hours notice, whatever the reason for the cancellation and missed appointment. Most insurance plans will not reimburse for sessions that are not attended.
Let me know if you have any questions or concerns about my cancellation policy.
I appreciate when cancellations are made with as much notice as possible because it allows me time to offer your session to someone else.
The full session fee is charged for cancellations with less than 24 hours notice, whatever the reason for the cancellation and missed appointment. Most insurance plans will not reimburse for sessions that are not attended.
Let me know if you have any questions or concerns about my cancellation policy.
Payment
Sessions are 50 minutes and the fee is due at the end of each session. The fee is 200 dollars. It is payable by e-transfer or credit card.
